:root{--teal: #0f766e;--teal-dark: #115e59;--bg: #f8fafc;--card: #ffffff;--text: #0f172a;--muted: #64748b;--border: #e2e8f0;--green: #16a34a;--gray: #94a3b8;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;color:var(--text)}*{box-sizing:border-box}html,body,#root{margin:0;min-height:100%}body{background:var(--bg)}.app{min-height:100vh;display:flex;flex-direction:column}.statusbar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:max(12px,env(safe-area-inset-top)) 16px 12px;background:var(--teal);color:#fff;position:sticky;top:0;z-index:10}.statusbar__title{font-weight:600;font-size:1.05rem;color:#fff;text-decoration:none}.badge{text-decoration:none;color:#fff;cursor:pointer}.badge{display:inline-flex;align-items:center;gap:6px;font-size:.8rem;padding:4px 10px;border-radius:999px;background:#ffffff26}.badge__dot{width:8px;height:8px;border-radius:50%;background:var(--gray)}.badge--online .badge__dot{background:#4ade80}.badge--offline .badge__dot{background:#f59e0b}.content{flex:1;width:100%;max-width:720px;margin:0 auto;padding:24px 16px 48px}h1{font-size:1.5rem;margin:0 0 8px}.muted{color:var(--muted)}.card{background:var(--card);border:1px solid var(--border);border-radius:12px;padding:16px;margin-top:20px}button{font:inherit;cursor:pointer}.page-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}.page-head h1{margin:0}.btn{border:1px solid var(--border);background:#fff;color:var(--text);padding:10px 16px;border-radius:10px;font-weight:600;text-decoration:none;display:inline-block}.btn--primary{background:var(--teal);border-color:var(--teal);color:#fff}.btn--danger{background:#fef2f2;border-color:#fecaca;color:#b91c1c}.btn:disabled{opacity:.6}.list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.list-item{display:flex;align-items:center;gap:12px;padding:12px 14px;background:var(--card);border:1px solid var(--border);border-radius:12px;text-decoration:none;color:inherit}.list-item__main{flex:1;min-width:0;display:flex;flex-direction:column}.list-item__title{font-weight:600}.list-item__sub,.list-item__time{font-size:.82rem}.list-item__sub{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.list-item__time{flex-shrink:0}.dot{width:12px;height:12px;border-radius:50%;flex-shrink:0}.form{display:flex;flex-direction:column;gap:20px}.section{border:1px solid var(--border);border-radius:12px;padding:16px;margin:0;background:var(--card)}.section legend{font-weight:700;color:var(--teal-dark);padding:0 6px}.field{margin-bottom:14px}.field:last-child{margin-bottom:0}.field label{display:block;font-weight:600;margin-bottom:6px;font-size:.92rem}.field input[type=text],.field input[type=number],.field input[type=date],.field textarea,.field select{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:10px;font:inherit;background:#fff}.field textarea{resize:vertical}.radio-group{display:flex;flex-direction:column;gap:8px}.radio,.check{display:flex;align-items:center;gap:10px;font-weight:500}.field--check label{font-weight:500}.req{color:#dc2626}.help{margin:6px 0 0;font-size:.8rem;color:var(--muted)}.error{margin:6px 0 0;font-size:.82rem;color:#dc2626}.nav{display:flex;background:var(--teal-dark)}.nav__tab{flex:1;text-align:center;padding:12px;color:#ffffffb3;text-decoration:none;font-weight:600;font-size:.9rem;border-bottom:3px solid transparent}.nav__tab--active{color:#fff;border-bottom-color:#4ade80}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(80px,1fr));gap:8px;margin-bottom:16px}.stat{background:var(--card);border:1px solid var(--border);border-radius:12px;padding:12px 8px;display:flex;flex-direction:column;align-items:center;gap:4px}.stat--active{border-color:var(--teal);box-shadow:0 0 0 2px var(--teal) inset}.stat__num{font-size:1.4rem;font-weight:700}.stat__label{font-size:.78rem;color:var(--muted)}.search{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:10px;font:inherit}.codigo-banner{display:flex;flex-direction:column;gap:4px;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:12px;padding:14px 16px}.codigo-banner__label{font-size:.78rem;text-transform:uppercase;letter-spacing:.04em;color:var(--teal-dark);font-weight:700}.codigo-banner__code{font-size:1.8rem;font-weight:800;letter-spacing:.08em;color:var(--teal-dark);font-family:ui-monospace,Cascadia Code,Consolas,monospace}.codigo-banner__hint{font-size:.85rem;color:#475569}.historico{border:1px solid var(--border);border-radius:12px;background:var(--card);padding:4px 12px}.historico>summary{font-weight:700;color:var(--teal-dark);cursor:pointer;padding:10px 4px}.historico__lista{list-style:none;margin:0 0 8px;padding:0;display:flex;flex-direction:column;gap:8px}.historico__item{border:1px solid var(--border);border-radius:10px;overflow:hidden}.historico__cab{width:100%;display:flex;align-items:center;gap:10px;background:#f8fafc;border:0;padding:10px 12px;text-align:left}.historico__resumo{flex:1;min-width:0;display:flex;flex-direction:column}.historico__queixa{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.historico__meta{font-size:.8rem}.historico__seta{color:var(--muted);font-size:.7rem}.historico__detalhe{margin:0;padding:10px 12px;display:grid;gap:6px}.historico__par{display:flex;gap:8px;font-size:.88rem}.historico__par dt{font-weight:600;color:var(--muted);flex:0 0 42%}.historico__par dd{margin:0;flex:1}.unlock{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px;background:var(--teal)}.unlock__card{width:100%;max-width:380px;background:#fff;border-radius:16px;padding:24px;display:flex;flex-direction:column}.unlock__card h1{font-size:1.3rem;margin:0 0 4px}.unlock__card label{font-weight:600;margin:14px 0 6px;font-size:.92rem}.unlock__card input{padding:11px 12px;border:1px solid var(--border);border-radius:10px;font:inherit}.unlock__card .btn{margin-top:18px}